Legal
Privacy Policy
Last updated: July 5, 2026
1. Information we collect
We collect information you provide directly, such as account details, organization details, support messages, billing information, and website content you upload, generate, edit, or publish through Trueowned.
2. Usage and technical information
We may collect technical information about how the service is accessed and used, including device and browser information, log data, IP address, pages viewed, actions taken, error reports, and performance data.
3. How we use information
We use information to provide, secure, maintain, and improve the service; process payments; support users; personalize product experiences; troubleshoot issues; prevent abuse; and comply with legal obligations.
4. Website content and AI features
When you use AI-assisted features, relevant prompts, site content, brand settings, and context may be processed by AI service providers to produce requested outputs. Do not submit sensitive information unless it is necessary for your use of the service.
5. Sharing information
We share information with service providers that help us operate Trueowned, including hosting, storage, analytics, customer support, payment processing, authentication, and AI infrastructure. We may also share information when required by law or to protect rights, safety, and security.
6. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, understand usage, and operate essential product functionality. You can control cookies through your browser settings, but some features may not work without them.
7. Data retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary based on the type of information and how it is used.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your choices
Depending on your location, you may have rights to access, correct, delete, export, or object to certain processing of your personal information. Contact us to make a privacy request.
10. Contact
Questions about this policy or privacy requests can be sent to hello@trueowned.com.